Guest guest Posted March 18, 2004 Report Share Posted March 18, 2004 I just got a call from my insurance company...Aetna HMO... and they need to have proof that I have attempted weight loss doctor supervised for at least 6 months consecutively over the last 2 years. Eventhough I have been to Weight Watchers a number of times and attended more than 6 months with really no real success they can't accept what my doctor says. They need records from WW and guess what, WW doesn't keep records unless you are a lifetime member. If I were a lifetime member I would not need this surgery. So I guess I am going to have to join WW and start from there. This just makes me so angry!! I have tried to loose weight my whole life with no success but that is not good enough for them. Just a little discouraged and needed to vent. But little do they know, I am not giving up!!! I can do 6 months of WW standing on my head, it just agravates me because that will push my surgery back even further. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 18, 2004 Report Share Posted March 18, 2004 Aetna changed their guidelines as of 02/04 and now they only require a 3month surgical preparotory regimen. My Dh had started the whole 6 month supervised diet with his primary on Dec. and had seen a dietician. We saw her once a month and completed the 3 months on March 8th. He also did a Psych evaluation and submitted a referral letter from his primary, and his orthopedist. The surgeon submitted everything on Thursday March 11th and we had approval March 12th. He had no other documented weight loss attempts just the ones we listed on his paperwork to the surgeon. Here is the link to Aetnas guidelines http://www.aetna.com/cpb/data/CPBA0157.html and below I will post the Surgical Preparotory regimen. I hope this helps you some. His comorbities were high blood pressure, joint pain, pinched nerve caused by the weight. He is 430lbs and 6'1 " tall. We have Aetna HMO also. If you have any questions please let me know. Multidisciplinary surgical preparatory regimen: Proximate to the time of surgery, member must participate in an organized multidisciplinary surgical preparatory regimen of at least three months duration meeting all of the following criteria, in order to improve surgical outcomes, reduce the potential for surgical complications, and establish the member's ability to comply with post-operative medical care and dietary restrictions: Consulation with a dietician or nutritionist; and Reduced-calorie diet program supervised by dietician or nutritionist; and Exercise regimen (unless contraindicated) to improve pulmonary reserve prior to surgery, supervised by exercise therapist or other qualified professional; and Behavior modification program supervised by qualified professional; and Documentation in the medical record of the member's participation in the multidisciplinary surgical preparatory regimen. (A physician's summary letter, without evidence of contemporaneous oversight, is not sufficient documentation. Documentation should include medical records of the physician's initial assessment the member, and an assessment of the member's progress at the completion of the multidisciplinary surgical preparatory regimen.) and For members who have a history of severe psychiatric disturbance (schizophrenia, borderline personality disorder, suicidal ideation, severe depression) or who are currently under the care of a psychologist/psychiatrist or who are on psychotropic medications, a pre-operative psychological evaluation and clearance is necessary in order to exclude members who are unable to provide informed consent or who are unable to comply with the pre- and postoperative regimen. Note: The presence of depression due to obesity is not normally considered a contraindication to obesity surgery. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 19, 2004 Report Share Posted March 19, 2004 Where did you hear this? I just talked to my case worker at Aetna and she was still saying 6. Is there somewhere I can find that info. If that is true then that is wonderful!!!! I would love some additional info. Never mind, I see the link (don't know how I missed that) Thanks!! Re: Doctor Supervised Weight loss... Aetna changed their guidelines as of 02/04 and now they only require a 3month surgical preparotory regimen. My Dh had started the whole 6 month supervised diet with his primary on Dec. and had seen a dietician. We saw her once a month and completed the 3 months on March 8th. He also did a Psych evaluation and submitted a referral letter from his primary, and his orthopedist. The surgeon submitted everything on Thursday March 11th and we had approval March 12th. He had no other documented weight loss attempts just the ones we listed on his paperwork to the surgeon. Here is the link to Aetnas guidelines http://www.aetna.com/cpb/data/CPBA0157.html and below I will post the Surgical Preparotory regimen. I hope this helps you some. His comorbities were high blood pressure, joint pain, pinched nerve caused by the weight. He is 430lbs and 6'1 " tall. We have Aetna HMO also. If you have any questions please let me know. Multidisciplinary surgical preparatory regimen: Proximate to the time of surgery, member must participate in an organized multidisciplinary surgical preparatory regimen of at least three months duration meeting all of the following criteria, in order to improve surgical outcomes, reduce the potential for surgical complications, and establish the member's ability to comply with post-operative medical care and dietary restrictions: Consulation with a dietician or nutritionist; and Reduced-calorie diet program supervised by dietician or nutritionist; and Exercise regimen (unless contraindicated) to improve pulmonary reserve prior to surgery, supervised by exercise therapist or other qualified professional; and Behavior modification program supervised by qualified professional; and Documentation in the medical record of the member's participation in the multidisciplinary surgical preparatory regimen. (A physician's summary letter, without evidence of contemporaneous oversight, is not sufficient documentation. Documentation should include medical records of the physician's initial assessment the member, and an assessment of the member's progress at the completion of the multidisciplinary surgical preparatory regimen.) and For members who have a history of severe psychiatric disturbance (schizophrenia, borderline personality disorder, suicidal ideation, severe depression) or who are currently under the care of a psychologist/psychiatrist or who are on psychotropic medications, a pre-operative psychological evaluation and clearance is necessary in order to exclude members who are unable to provide informed consent or who are unable to comply with the pre- and postoperative regimen. Note: The presence of depression due to obesity is not normally considered a contraindication to obesity surgery. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 19, 2004 Report Share Posted March 19, 2004 Ok, I went to the site and read what you have on here. What is the difference between Physician-supervised and Multidisciplinary surgical preparatory regimen? Do you know? Does the second have to be through the place that you are getting the surgery? I guess I need to call Aetna again because I am confused. Thanks for any light you can shed on this. [Dora Boyd] Re: Doctor Supervised Weight loss... Aetna changed their guidelines as of 02/04 and now they only require a 3month surgical preparotory regimen. My Dh had started the whole 6 month supervised diet with his primary on Dec. and had seen a dietician. We saw her once a month and completed the 3 months on March 8th. He also did a Psych evaluation and submitted a referral letter from his primary, and his orthopedist. The surgeon submitted everything on Thursday March 11th and we had approval March 12th. He had no other documented weight loss attempts just the ones we listed on his paperwork to the surgeon. Here is the link to Aetnas guidelines http://www.aetna.com/cpb/data/CPBA0157.html and below I will post the Surgical Preparotory regimen. I hope this helps you some. His comorbities were high blood pressure, joint pain, pinched nerve caused by the weight. He is 430lbs and 6'1 " tall. We have Aetna HMO also. If you have any questions please let me know. Multidisciplinary surgical preparatory regimen: Proximate to the time of surgery, member must participate in an organized multidisciplinary surgical preparatory regimen of at least three months duration meeting all of the following criteria, in order to improve surgical outcomes, reduce the potential for surgical complications, and establish the member's ability to comply with post-operative medical care and dietary restrictions: Consulation with a dietician or nutritionist; and Reduced-calorie diet program supervised by dietician or nutritionist; and Exercise regimen (unless contraindicated) to improve pulmonary reserve prior to surgery, supervised by exercise therapist or other qualified professional; and Behavior modification program supervised by qualified professional; and Documentation in the medical record of the member's participation in the multidisciplinary surgical preparatory regimen. (A physician's summary letter, without evidence of contemporaneous oversight, is not sufficient documentation. Documentation should include medical records of the physician's initial assessment the member, and an assessment of the member's progress at the completion of the multidisciplinary surgical preparatory regimen.) and For members who have a history of severe psychiatric disturbance (schizophrenia, borderline personality disorder, suicidal ideation, severe depression) or who are currently under the care of a psychologist/psychiatrist or who are on psychotropic medications, a pre-operative psychological evaluation and clearance is necessary in order to exclude members who are unable to provide informed consent or who are unable to comply with the pre- and postoperative regimen. Note: The presence of depression due to obesity is not normally considered a contraindication to obesity surgery. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 19, 2004 Report Share Posted March 19, 2004 Dora, Not much difference in the two. Like I said he started out doing the 6 month doctor supervised and then when they changed I called Aetna and he had already done everything for the Surgical Preparotory Regimen, except for the Psych Evaluation. As far as the Excercise goes our Primary just noted in her notes every visit that he was following the dieticians recommendations and how much he was excersizing. Here are the guidelines and a small explanation of what he did: 1. Consulation with a dietician or nutritionist; and Reduced-calorie diet program supervised by dietician or nutritionist; and He saw the dietician one time and got her recommendations for a low calorie diet. PCP documented in her notes also. Had to have a copy of the dietician notes from that consult. Aetna would not pay for a dietician for obesity but he had hypertension so they paid for it under that. 2. Exercise regimen (unless contraindicated) to improve pulmonary reserve prior to surgery, supervised by exercise therapist or other qualified professional; and He just told our PCP how much he was exercising at each months visit and had her document it in her notes. I called Aetna to see who a qualified professional was and they said you PCP is qualified or it could be a Physical Therapist of Trainer. 3. Behavior modification program supervised by qualified professional; and This was just a Psych Evaluation. Submitted the recommendation letter from the Psychiatrist. This is not an absolute on the 6month physician supervised, only if you have had psychiatric problems before and/or on psych meds. It is mandatory for the surgical preparotory regimen but there was nothing to it. He talked to the doc for an hour and that was it. 4. Documentation in the medical record of the member's participation in the multidisciplinary surgical preparatory regimen. (A physician's summary letter, without evidence of contemporaneous oversight, is not sufficient documentation. Documentation should include medical records of the physician's initial assessment the member, and an assessment of the member's progress at the completion of the multidisciplinary surgical preparatory regimen.) PCP documented at our first visit that he was seeking to have the Gastric Bypass and just her observations of his overall health and the benefits he would have if losing the weight. His compliance to the dieticians recommendations and what those were and how much he was excersizing. She did do a recommendation letter when we completed the 3 months that we submitted along with the medical records for 5 years. They require a documented weight for 5 years prior to surgery but DH did not have a doctor documented weight for 2000 and 2001, but it did not make a difference. I guess common sense would tell you if he was over 400lbs in 1999 and is still over 400lb, any weight loss did not stay off. She also mentioned that he had lost less than 10% of his weight during this 3 month period. 5. For members who have a history of severe psychiatric disturbance (schizophrenia, borderline personality disorder, suicidal ideation, severe depression) or who are currently under the care of a psychologist/psychiatrist or who are on psychotropic medications, a pre-operative psychological evaluation and clearance is necessary in order to exclude members who are unable to provide informed consent or who are unable to comply with the pre- and postoperative regimen. Note: The presence of depression due to obesity is not normally considered a contraindication to obesity surgery. This again is just the Psych evaluation which you will have done for #3 anyway. We made sure we had all this before we had the surgeon submit. Again, we submitted his medical records for 5 years back, of which 2000 and 2001 there was no documented weight(because scales could not weigh him- still cannot but we counter balanced the scales they had with a stapler - I weighed myself on their scale - weighed with the stapler hung on the end to counter balance- subtracted the two. He weighed with the counter balance and added back in the difference of my two weights. Works like a charm.) We had his Psych Eval, the dieticians notes, his medical records from his orthopedic doctor about his pinched nerve and joint pain and a recommendation from him that losing weight would be beneficial, the PCP recommendation letter, and whatever the surgeons office submitted. I hope this helps some of you out. I would ask your rep at Aetna specifically about it. I got one guys name, let me see if I can find it who was very helpful .............. Okay his name was with Aetna his extention is 14883, he was the only one over there that seemed to know anything and I talked to several reps. He even called himself to our PCP to get the referral for the Psychiatrist. Maybe he can help you out. If you have anymore questions please feel free to ask. Andra Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 19, 2004 Report Share Posted March 19, 2004 Thank you for all the information. I am trying to look into every avenue and every small loophole that they might use to try and deny. You have been of much help. Re: Doctor Supervised Weight loss... Dora, Not much difference in the two. Like I said he started out doing the 6 month doctor supervised and then when they changed I called Aetna and he had already done everything for the Surgical Preparotory Regimen, except for the Psych Evaluation. As far as the Excercise goes our Primary just noted in her notes every visit that he was following the dieticians recommendations and how much he was excersizing. Here are the guidelines and a small explanation of what he did: 1. Consulation with a dietician or nutritionist; and Reduced-calorie diet program supervised by dietician or nutritionist; and He saw the dietician one time and got her recommendations for a low calorie diet. PCP documented in her notes also. Had to have a copy of the dietician notes from that consult. Aetna would not pay for a dietician for obesity but he had hypertension so they paid for it under that. 2. Exercise regimen (unless contraindicated) to improve pulmonary reserve prior to surgery, supervised by exercise therapist or other qualified professional; and He just told our PCP how much he was exercising at each months visit and had her document it in her notes. I called Aetna to see who a qualified professional was and they said you PCP is qualified or it could be a Physical Therapist of Trainer. 3. Behavior modification program supervised by qualified professional; and This was just a Psych Evaluation. Submitted the recommendation letter from the Psychiatrist. This is not an absolute on the 6month physician supervised, only if you have had psychiatric problems before and/or on psych meds. It is mandatory for the surgical preparotory regimen but there was nothing to it. He talked to the doc for an hour and that was it. 4. Documentation in the medical record of the member's participation in the multidisciplinary surgical preparatory regimen. (A physician's summary letter, without evidence of contemporaneous oversight, is not sufficient documentation. Documentation should include medical records of the physician's initial assessment the member, and an assessment of the member's progress at the completion of the multidisciplinary surgical preparatory regimen.) PCP documented at our first visit that he was seeking to have the Gastric Bypass and just her observations of his overall health and the benefits he would have if losing the weight. His compliance to the dieticians recommendations and what those were and how much he was excersizing. She did do a recommendation letter when we completed the 3 months that we submitted along with the medical records for 5 years. They require a documented weight for 5 years prior to surgery but DH did not have a doctor documented weight for 2000 and 2001, but it did not make a difference. I guess common sense would tell you if he was over 400lbs in 1999 and is still over 400lb, any weight loss did not stay off. She also mentioned that he had lost less than 10% of his weight during this 3 month period. 5. For members who have a history of severe psychiatric disturbance (schizophrenia, borderline personality disorder, suicidal ideation, severe depression) or who are currently under the care of a psychologist/psychiatrist or who are on psychotropic medications, a pre-operative psychological evaluation and clearance is necessary in order to exclude members who are unable to provide informed consent or who are unable to comply with the pre- and postoperative regimen. Note: The presence of depression due to obesity is not normally considered a contraindication to obesity surgery. This again is just the Psych evaluation which you will have done for #3 anyway. We made sure we had all this before we had the surgeon submit. Again, we submitted his medical records for 5 years back, of which 2000 and 2001 there was no documented weight(because scales could not weigh him- still cannot but we counter balanced the scales they had with a stapler - I weighed myself on their scale - weighed with the stapler hung on the end to counter balance- subtracted the two. He weighed with the counter balance and added back in the difference of my two weights. Works like a charm.) We had his Psych Eval, the dieticians notes, his medical records from his orthopedic doctor about his pinched nerve and joint pain and a recommendation from him that losing weight would be beneficial, the PCP recommendation letter, and whatever the surgeons office submitted. I hope this helps some of you out. I would ask your rep at Aetna specifically about it. I got one guys name, let me see if I can find it who was very helpful .............. Okay his name was with Aetna his extention is 14883, he was the only one over there that seemed to know anything and I talked to several reps. He even called himself to our PCP to get the referral for the Psychiatrist. Maybe he can help you out. If you have anymore questions please feel free to ask. Andra Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 19, 2004 Report Share Posted March 19, 2004 Yes it was but under the health part of our insurance not the mental health. He did need a referral of course. That at Aetna took care of it for me. We have not paid for anything so far except the copay for the Primary that we are required to pay. We do have to pay a 1250.00 program fee at the final consult before they will do the surgery, which in my opinion is or should be illegal. It is suppose to cover his aftercare program, nutrition classes , dietician afterwards, etc. I asked if I could file it myself and he said yeah but that I would probably not be reimbursed. Our insurance pays 100% so I think that should all be included in the charges for the surgery. My husband thinks it is worth paying though. Just a scam to get more money out of you in my opinion though. But if it helps my husband it will be worth it and this surgeon is suppose to be one of the best around. Andra ________________________________________________________________ The best thing to hit the Internet in years - Juno SpeedBand! Surf the Web up to FIVE TIMES FASTER! Only $14.95/ month - visit www.juno.com to sign up today! Quote Link to comment Share on other sites More sharing options...
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