Guest guest Posted April 11, 2005 Report Share Posted April 11, 2005 I just got my letter closing the request for pre-approval. The insurance is claiming they didn't get the records they requested and that they were closing the request. I'm pretty sure they got the records (letter of necessity, x-rays, etc.) because my OS had me come in to have those all taken in January for the authorization. I guess I will have to start over again and appeal. Does anyone have any experience with appeals? I am on Aetna, and I'm wondering if they said they didn't get records because the surgeon I have been seeing is out of network. If anyone could tell me where to start for an appeal, I would appreciate any info. Thanks!! Quote Link to comment Share on other sites More sharing options...
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