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Some attention from management

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Finially today I got fed up on waiting on my refund from Advance

Orthopro and called. I was told the insurance didn't pay yet so I

wasn't getting the money I paid up front back. The insurance did

indeed pre-approve the helmet and it was an error in paperwork on

AOI's part that caused the hang up.

With that all straightened up I then asked what the heck they were

doing about their shoddy product and unwilling ortho's. Go figure the

owner was never told about my complaints. Also on Zachary's file it

says we were there 4 times for adjustments. We were there 12

different days for adjustments. Some days that we went there we'd

wait a few hours and do a second adjustment that day.

I told the people their establishment is out of control. The nerve to

even falsify documentation. Luckily there are sign in sheets that

prove what I say is true. And pictures, even if taken by me, speak a

thousand words.

Can you punish an Ortho legally for falsifying records? I need to

find that out. This has been just rediculous.

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