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Re: I'm Mad

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Congratulations.

Lori Owen - Denton, Texas

SRVG 7/16/01

Dr. Ritter/Dr. Bryce

479/335/???

On Wed, 16 Jul 2003 17:00:02 -0500 " Jacque Holdaway "

writes:

> To all who " listened " to me rant yesterday...

> Well, I got up this morning, STILL MAD. AT 8 am, I was back on the

> phone

> with PacifiCare. This time I got a person who was more willing to

> listen,

> and a lot more sympathetic. She documented every word I said to her,

> gave me

> a reference number regarding our conversation, then sent the

> information on

> to the Medical Director, and called my surgeon's office back. My

> surgeon

> then called the medical director AGAIN. Obviously, they had not

> actually

> READ my reports, and had just based their decision on the coding,

> even

> though PacifiCare specifically states in their benefits that WLS IS

> covered

> (it that was, in fact, what I needed and was having). I pointed this

> out

> this morning, as well. Anyway, my call this morning paid off. Sandy,

> my

> surgeon's nurse, called me a little while ago, and I've been

> APPROVED!

> Surgery goes on as scheduled on Monday morning at 7 am (I don't look

> forward

> to getting up at 3 to leave for the hospital at 4 to check in at

> 5...but

> that's a small sacrifice at this point...)Bye-bye, jejeunal loop,

> bye-bye

> gall bladder, hello to a better feeling me!

>

> Jac

> Life is not a spectator sport

> Picture It Digital Designs <http://www.pictureitdigitaldesigns.com>

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> Mail to: jholdaway@...

>

>

>

>

>

> Homepage: http://groups.yahoo.com/group/Graduate-OSSG

>

> Unsubscribe: mailto:Graduate-OSSG-unsubscribe

>

>

>

>

>

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--On Thursday, July 17, 2003 5:50 AM +0000 Graduate-OSSG

wrote:

> Anyway, my call this morning paid off. Sandy, my

> surgeon's nurse, called me a little while ago, and I've been APPROVED!

> Surgery goes on as scheduled on Monday morning at 7 am (I don't look

> forward to getting up at 3 to leave for the hospital at 4 to check in at

> 5...but that's a small sacrifice at this point...)Bye-bye, jejeunal loop,

> bye-bye gall bladder, hello to a better feeling me!

CONGRATULATIONS! I'm glad your persistence paid off! Best wishes for an

uneventful surgery and a speedy recovery!

Sally

298 (BMI 49)/-125/173

Goal: 150

lap RNY 7/10/02

Dr. Quinlin/Pittsburgh

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