Re: Bi-Aglut crackers

[Guest guest]

I did order them from Miss Robens, and I was very impressed with the service

since they sent me a replacement right away. When the second box arrived in the

same condition, I didn't really feel like I should ask for another replacement,

since it wasn't the company's fault. It seemed more like a manufacturer's

packaging problem to me, but if others are receiving their product intact, then

maybe it's just my bad luck. Who knows? If the company is working on

repackaging them, that is very good news!

>Call the source where you bought them and they should give >you a credit or

>replacement (esp if it was my staff). The company claims to be >working on

>repackaging them but this has been an ongoing known issue.

>jay

[Guest guest]

Broken crackers are broken crackers and very expensive at that. So whoever

you get them from should continue to replace them until you get a

satisfactory product. Please call and request a replacement, again, and

again as necessary. Jay

Re: Bi-Aglut crackers

I did order them from Miss Robens, and I was very impressed with the service

since they sent me a replacement right away. When the second box arrived in

the same condition, I didn't really feel like I should ask for another

replacement, since it wasn't the company's fault. It seemed more like a

manufacturer's packaging problem to me, but if others are receiving their

product intact, then maybe it's just my bad luck. Who knows? If the

company is working on repackaging them, that is very good news!

>Call the source where you bought them and they should give >you a credit or

>replacement (esp if it was my staff). The company claims to be >working on

>repackaging them but this has been an ongoing known issue.

>jay