Guest guest Posted February 23, 2010 Report Share Posted February 23, 2010 , Thanks for the tips. I'll give it a shot and see what I can come up with. I am wondering though, is it really necessary to get the letter on letterhead, and e-mail is not good enough? I only ask, because I e-mailed a couple places, and now I wonder if they'll think I'm crazy for asking it in writing. Thanks, Amber > > Amber, on the basis of just a couple of tries here;s what I > did. First, if I wrote via e-mail they replied with e-mail even if I > asked for a written letter. If I send a snail-mail letter, they reply that way. > > I explained that I am on a strict medical diet for a few years and > this requires me to know all hidden ingredients in things. Then > mentioned, " such as anti-caking substances, etc, or anything falling > under them not being required to list certain things, or small > percentages, on the labels " . I summarized it by saying I needed to > know absolutely all ingredients in their product ....... no matter > how small it was. > > > > > > When writing to a company to ask about the legality of their product, > what kinds of questions do I need to ask besides " were there any > sugars or starches used or added in the process of making this > product " ? Am I allowed to ask what " natural flavors " or " spices " are, > or is it legal for me to do that? I want to make sure I ask the right > questions. > Also, if I am writing via e-mail, after I get the company's response, > how do I tactfully ask for them to put it in writing on their > letterhead. Does anyone have any tips for me? > Thank you! > Amber > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 23, 2010 Report Share Posted February 23, 2010 Marilyn cautions us that it's too easy in an e-mail (or on the phone) for someone to give you a quick, glib answer that there's nothing else in it, whereas they will take more pains to be correct in a snail-mail letter. Don't worry about having written before via e-mail. They won't remember you, I'm sure. I did that with Tree Top, and not only did they not say to quit pestering them, they sent me from free coupons to use! I got a huge kick out of one guy, and this was an e-mail letter (so far). It took a few days to hear back, and the guy, who turned out to be one of the head dogs, replied that that was a really interesting question and he had had to go ask their production manager exactly what they put in it! , Thanks for the tips. I'll give it a shot and see what I can come up with. I am wondering though, is it really necessary to get the letter on letterhead, and e-mail is not good enough? I only ask, because I e-mailed a couple places, and now I wonder if they'll think I'm crazy for asking it in writing. Thanks, Amber Quote Link to comment Share on other sites More sharing options...
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