Re: I'm concerned about ortho's expertise

[Guest guest]

I'm not familiar with Hanger in California but just wanted to let you know

that we got our band at CIRS in Oakland and had a great experience with

them. We really liked the ortho there (Trish) and my son got good

correction (12.2 mm down to 4.6 mm).

It wouldn't hurt to ask the ortho for a refund. If they say " no " you can

always try contacting the Hanger headquarters to talk to someone higher up.

With your son at such a young age and growing quickly he probably grew so

much during the week out of it that it probably made it difficult for the

ortho to fit when he got back into town. It is good to hear that the

offered to make you a new band, hopefully they won't be charging for it.

Given all the fit issues I would wait until the new band comes in and not

wear the old one since it seems to be causing nothing but problems.

Personally, I would see how the new one fits and if you still have problems

with that one then switch to CIRS.

Molly

Novato, California

Nicolas, 3.5, tort & plagio, STARband (CIRS Oakland) 4/24/06-9/12/06,

Graduate!

, 6

, 9.5

I'm concerned about ortho's expertise

Hello,

I live in California and got a Hanger helmet for my son 3 weeks ago, when he

turned 4 months. Unfortunately, things have not been going well, so my baby

is still not wearing his helmet full-time (23 hours each day). Here's a

summary of what's happened so far --

Week 1: We got the helmet on a Friday. My ortho flew out to the East Coast

for a week-long conference the following Monday, so I was only able to

consult with him on the phone that week. My baby got red spots on his head

from wearing the helmet, so the longest he wore it that week was 4 hours.

Week 2: My ortho came back from the East Coast. I had to bring my baby and

helmet in 3 times (yes, every other day) to the office for adjustments due

to red spots on his head. At the third appointment of that week, my ortho

took a head scan to make a new helmet.

Week 3: There was a lingering red spot from wearing the helmet for 8 hours

overnight. My ortho told me not to put the helmet on again until the red

spot goes away. The redness is finally fading, after 6 days! We're going

to put the helmet on again today, according to my ortho's instructions.

Also, the ortho called today because the scan he took last week had problems

and he needs to re-scan my baby's head, so I'm bringing my baby in tomorrow

for the scan.

My experience these past 3 weeks has left me with little confidence in my

ortho's expertise in helmet therapy. My current plan is to voice my

concerns tomorrow during the appointment. If things don't improve by the

end of the month, I will most likely end therapy with Hanger and go to CIRS

in Oakland. I imagine I will have to pay out-of-pocket for helmet therapy

at a second clinic....

I would appreciate advice from families that have gone through a similar

experience being concerned about the ortho's expertise. Is it possible to

get a partial refund from Hanger? My ortho has been responsive to my calls

and does seem to be doing his best. It's just that it's been 3 weeks and my

baby is still not able to wear his helmet full-time. Also, I don't think I

can continue to go in for appointments every few days.

Thanks for your thoughts,

------------------------------------

For more plagio info

[Guest guest]

HI! If you are having this many problems, and you seem concerned, then you should definatley seek help elsewhere.

If they can't get the band to fit, the scan isn't right and the redness is lingering that long. I think you know what you need to do.

sorry!!!

I know some moms have gone to CRIS Palo Alto... maybe they will chime in.

BTW - did ins. cover the 1st band? I would request a FULL REFUND from hanger as thier ortho cannot treat you baby effectively.

Then request your ins. pay for the 2nd band.

just my thoughts!

Jen

Mom to Luli - 3 yrs old

Torticollis, Plagio, Syringomyelia

I'm concerned about ortho's expertise

Hello,

I live in California and got a Hanger helmet for my son 3 weeks ago, when he turned 4 months. Unfortunately, things have not been going well, so my baby is still not wearing his helmet full-time (23 hours each day). Here's a summary of what's happened so far --

Week 1: We got the helmet on a Friday. My ortho flew out to the East Coast for a week-long conference the following Monday, so I was only able to consult with him on the phone that week. My baby got red spots on his head from wearing the helmet, so the longest he wore it that week was 4 hours.

Week 2: My ortho came back from the East Coast. I had to bring my baby and helmet in 3 times (yes, every other day) to the office for adjustments due to red spots on his head. At the third appointment of that week, my ortho took a head scan to make a new helmet.

Week 3: There was a lingering red spot from wearing the helmet for 8 hours overnight. My ortho told me not to put the helmet on again until the red spot goes away. The redness is finally fading, after 6 days! We're going to put the helmet on again today, according to my ortho's instructions. Also, the ortho called today because the scan he took last week had problems and he needs to re-scan my baby's head, so I'm bringing my baby in tomorrow for the scan.

My experience these past 3 weeks has left me with little confidence in my ortho's expertise in helmet therapy. My current plan is to voice my concerns tomorrow during the appointment. If things don't improve by the end of the month, I will most likely end therapy with Hanger and go to CIRS in Oakland. I imagine I will have to pay out-of-pocket for helmet therapy at a second clinic....

I would appreciate advice from families that have gone through a similar experience being concerned about the ortho's expertise. Is it possible to get a partial refund from Hanger? My ortho has been responsive to my calls and does seem to be doing his best. It's just that it's been 3 weeks and my baby is still not able to wear his helmet full-time. Also, I don't think I can continue to go in for appointments every few days.

Thanks for your thoughts,

Mortgage rates drop to record lows. $200,000 for $1,029/mo Fixed. LendingTree®

[Guest guest]

I second Jen on that one. We went through a first helmet that didn't work at all with my daughter and ended wasting 3.5 months in it. She then got 2 DOC bands and just graduated recently, after almost 11 months of helmet/band treatment. Your baby is young and should be improving every day, not dealing with all this non-sense!

Leila,Maysa, 16.5 months, DOC band Grad 5/29/09www.mymaysa.wordpress.com

From: JenandLuli@... <JenandLuli@...>Subject: Re: I'm concerned about ortho's expertisePlagiocephaly Date: Friday, June 5, 2009, 12:06 AM

HI! If you are having this many problems, and you seem concerned, then you should definatley seek help elsewhere. If they can't get the band to fit, the scan isn't right and the redness is lingering that long. I think you know what you need to do.sorry!!!I know some moms have gone to CRIS Palo Alto... maybe they will chime in.BTW - did ins. cover the 1st band? I would request a FULL REFUND from hanger as thier ortho cannot treat you baby effectively.Then request your ins. pay for the 2nd band.just my thoughts!

JenMom to Luli - 3 yrs oldTorticollis, Plagio, Syringomyelia I'm concerned about ortho's expertise

Hello,I live in California and got a Hanger helmet for my son 3 weeks ago, when he turned 4 months. Unfortunately, things have not been going well, so my baby is still not wearing his helmet full-time (23 hours each day). Here's a summary of what's happened so far --Week 1: We got the helmet on a Friday. My ortho flew out to the East Coast for a week-long conference the following Monday, so I was only able to consult with him on the phone that week. My baby got red spots on his head from wearing the helmet, so the longest he wore it that week was 4 hours.Week 2: My ortho came back from the East Coast. I had to bring my baby and helmet in 3 times (yes, every other day) to the office for adjustments due to red spots on his head. At the third appointment of that week, my ortho took a head scan to make a new helmet.Week 3: There was a lingering red spot from wearing the helmet for 8 hours overnight. My ortho told me not

to put the helmet on again until the red spot goes away. The redness is finally fading, after 6 days! We're going to put the helmet on again today, according to my ortho's instructions. Also, the ortho called today because the scan he took last week had problems and he needs to re-scan my baby's head, so I'm bringing my baby in tomorrow for the scan.My experience these past 3 weeks has left me with little confidence in my ortho's expertise in helmet therapy. My current plan is to voice my concerns tomorrow during the appointment. If things don't improve by the end of the month, I will most likely end therapy with Hanger and go to CIRS in Oakland. I imagine I will have to pay out-of-pocket for helmet therapy at a second clinic....I would appreciate advice from families that have gone through a similar experience being concerned about the ortho's expertise. Is it possible to get a partial refund from Hanger? My ortho has been responsive to

my calls and does seem to be doing his best. It's just that it's been 3 weeks and my baby is still not able to wear his helmet full-time. Also, I don't think I can continue to go in for appointments every few days.Thanks for your thoughts,

Mortgage rates drop to record lows. $200,000 for $1,029/mo Fixed. LendingTree®