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Was it hard for you to get coverage or is it an automatic thing with

this insurance company? Since we own our own business we can pretty

much get any insurance company we want and I might look into that...The

only thing is that I would want to know about the lifetime max on that

insurance..I will need to find out..

Thanks

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Has anyone had to go through the appeal process with BCBS? My daughter Jenna

just got her helmet yesterday, and although we haven't gotten a denail letter

yet, we've been told from the orthotist that it will be denied based on their

past experience with BCBS. She has been in physical therapy for torticollis for

about 2 months. She will be 8 months on June 8th. The whole appeal process just

seems so overwhelming to me and I'm not sure I have the time/energy to deal with

it--Jenna is a twin and I also have another girl who just turned 2 in May. My

life is a little busy! Thanks for the help!

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i'm in the same exact boat--bcbs allowed us to submit our claim--no promise to pay. they asked for photos yeterday, which i sent. who knows where this will go--

Betsy

From: sarahjries <sarahjries@...>Subject: BCBS coveragePlagiocephaly Date: Thursday, June 4, 2009, 10:27 AM

Has anyone had to go through the appeal process with BCBS? My daughter Jenna just got her helmet yesterday, and although we haven't gotten a denail letter yet, we've been told from the orthotist that it will be denied based on their past experience with BCBS. She has been in physical therapy for torticollis for about 2 months. She will be 8 months on June 8th. The whole appeal process just seems so overwhelming to me and I'm not sure I have the time/energy to deal with it--Jenna is a twin and I also have another girl who just turned 2 in May. My life is a little busy! Thanks for the help!

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I am in the process of appealing BCBS's denial of our claim. Their

reasoning was that the treatment was not medically necessary. They will

only cover the helmet AFTER surgery. I fail to see the logic.

I thought the appeal process would be overwhelming too, considering the

amount of information that was available but here's what I did. I

looked at our policy's definition of " medically necessary " and I

addressed each part of that definition, illustrating why my son's

treatment did indeed meet the definition. I included copies of the Rx

for his PT and his helmet. I had letters of medical necessity from both

our doctor and the PT. ( did PT and repo for about 12 weeks before

we got the helmet.) I also sent copies of his records from the

orthotist showing the asymmetry and his progress. (He went from 12mm to

1mm in 10 weeks with the helmet.)

At any rate, I was supposed to receive my answer within 30 days and so

far it has been 45 days. I've been told BCBS has consulted with an

outside specialist and that is what has caused the delay. I'll let you

know how it comes out.

--

, mom to 2 and 9 mo (STARband grad 4/15/09)

On Thu, Jun 4, 2009 at 8:56 AM , sarahjries wrote:

> Has anyone had to go through the appeal process with BCBS? My daughter

> Jenna just got her helmet yesterday, and although we haven't gotten a

> denail letter yet, we've been told from the orthotist that it will be

> denied based on their past experience with BCBS. She has been in

> physical therapy for torticollis for about 2 months. She will be 8

> months on June 8th. The whole appeal process just seems so

> overwhelming to me and I'm not sure I have the time/energy to deal

> with it--Jenna is a twin and I also have another girl who just turned

> 2 in May. My life is a little busy! Thanks for the help!

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Cinga

is the same way. They said they would only cover the helmet post surgery. What

the heck??  It’s pretty stupid. For now we’re not going to get the helmet and

try repositioning and hope it gets better.

From:

Plagiocephaly [mailto:Plagiocephaly ] On

Behalf Of Ahlstedt

Sent: Friday, June 05, 2009 9:06 AM

Plagiocephaly

Subject: RE: BCBS coverage

I am in the process of appealing BCBS's denial of our claim. Their

reasoning was that the treatment was not medically necessary. They will

only cover the helmet AFTER surgery. I fail to see the logic.

I thought the appeal process would be overwhelming too, considering the

amount of information that was available but here's what I did. I

looked at our policy's definition of " medically necessary " and I

addressed each part of that definition, illustrating why my son's

treatment did indeed meet the definition. I included copies of the Rx

for his PT and his helmet. I had letters of medical necessity from both

our doctor and the PT. ( did PT and repo for about 12 weeks before

we got the helmet.) I also sent copies of his records from the

orthotist showing the asymmetry and his progress. (He went from 12mm to

1mm in 10 weeks with the helmet.)

At any rate, I was supposed to receive my answer within 30 days and so

far it has been 45 days. I've been told BCBS has consulted with an

outside specialist and that is what has caused the delay. I'll let you

know how it comes out.

--

, mom to 2 and 9 mo (STARband grad 4/15/09)

On Thu, Jun 4, 2009 at 8:56 AM , sarahjries wrote:

> Has anyone had to go through the appeal process with BCBS? My daughter

> Jenna just got her helmet yesterday, and although we haven't gotten a

> denail letter yet, we've been told from the orthotist that it will be

> denied based on their past experience with BCBS. She has been in

> physical therapy for torticollis for about 2 months. She will be 8

> months on June 8th. The whole appeal process just seems so

> overwhelming to me and I'm not sure I have the time/energy to deal

> with it--Jenna is a twin and I also have another girl who just turned

> 2 in May. My life is a little busy! Thanks for the help!

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We got full coverage, we only had to pay 15%. We have the BCBS Federal Employee

plan. I think the plans vary from state to state. Good luck!

Robin

SW Ohio

>

> Has anyone had to go through the appeal process with BCBS? My daughter Jenna

just got her helmet yesterday, and although we haven't gotten a denail letter

yet, we've been told from the orthotist that it will be denied based on their

past experience with BCBS. She has been in physical therapy for torticollis for

about 2 months. She will be 8 months on June 8th. The whole appeal process just

seems so overwhelming to me and I'm not sure I have the time/energy to deal with

it--Jenna is a twin and I also have another girl who just turned 2 in May. My

life is a little busy! Thanks for the help!

>

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Thanks for the info. Be sure to let me know how it turns out!

>

> > Has anyone had to go through the appeal process with BCBS? My daughter

> > Jenna just got her helmet yesterday, and although we haven't gotten a

> > denail letter yet, we've been told from the orthotist that it will be

> > denied based on their past experience with BCBS. She has been in

> > physical therapy for torticollis for about 2 months. She will be 8

> > months on June 8th. The whole appeal process just seems so

> > overwhelming to me and I'm not sure I have the time/energy to deal

> > with it--Jenna is a twin and I also have another girl who just turned

> > 2 in May. My life is a little busy! Thanks for the help!

>

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