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Confused at what to do?!

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My son just turned 7 months and got his helmet yesterday. He just qualified and

his condition is very minor. I noticed that his ears are off and that is why I

want to go through with the helmet. With my first son they kept telling me it

would just round out. It never did and we waited too long and the helmet didn't

work. Now I noticed that the target area was causing red marks on his skin. I'm

thinking that means it is too tight. I put lipstick on his skim and then it went

onto the helmet. I called and they said they will have to shave it. My husband

doesn't think the helmet is right. Has this happen to anyone else? Should the

helmet already need shaving??? Is this a bad sign?

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