Guest guest Posted October 26, 2001 Report Share Posted October 26, 2001 Today I faxed my diet history and medical records (back about 10 yrs) to my insurance company. I had the fax number of the dept. since I had called last week inquiring about the letter Dr. Hess mailed and they told me to have him fax it. Yesterday they said they mailed a letter to Dr. Hess asking for the above. I called Dr. Hess' office (cheesh! It takes many tries to get into the office now - a very popular place! :-)) Talked to the woman there and she said when they got the letter, they would send it to me and then I should put the letter with the medical and diet history and mail it it. I asked her shouldn't I fax it? and she so, no, unless you know the fax number and who to fax it to. Well, I knew the fax number and the dept. and put my own cover letter on it explaining that I got this information from Mrs. Ramsey yesterday and that I didn't know who was handling my case, but gave my ID and group number and what the case was about. I just couldn't wait a whole other week to get the letter from Dr. Hess' office and send stuff I already had together. I hope this speeds up things and I get an approval (of course) fast. I will also do what the woman at Dr. Hess' office said to do next week when I get the letter, but I had to send it today anyway! I had requested information on my case on line a couple of days ago and I got an email back today telling me essentially what Mrs. Ramsey had said, except it gave me the case number, too. Well, this email came after I had faxed everything and I thought it was an approval (no such luck) because she titled it " PreApproval Letter " . She said once they got the requested info they would " reopen the case and make a determination. " Keep fingers crossed for me the determination is yes, or I have already decided I am getting Walter to fight for me from the get-go.....and I really hope I don't have to do that! Hope this wasn't too boring, but you know how this puts one on pins and needles while waiting.....waiting....waiting!! Carole Quote Link to comment Share on other sites More sharing options...
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