Guest guest Posted October 26, 2001 Report Share Posted October 26, 2001 Michele, I don't know where you live, but I'm in Central CA and it takes about 10 - 12 days for my orders from Kinnickinnick to arrive. But due to tightened security they maybe slower getting into the US. Good luck Rhonda in CA Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 27, 2001 Report Share Posted October 27, 2001 At 05:19 PM 10/26/2001 -0400, you wrote: >I had placed a pretty large order (my 1st) with Kinnickinnick last week & it >hasn't arrived yet. I'm just wondering if this is normal turn around or >perhaps it's just slower these days? Miss Robens came in so quickly I'm >beginning to wonder about my Kinnickinnick order. > >Thanks! >Michele Our normal turn around for orders is within 10 working days from the time you place your order until the time you receive it. This is posted on the entrance to the web store and is also in our Shop page [http://www.kinnikinnick.com/shop.html ] and is also in our shipping FAQ page. If you ordered over the internet you should have received an email confirmation that indicated your expected shipping date and if you called you should have been told the expected shipping date. This is in part due to the fact that we are making fresh products and do not stock any baked products. We can't just pick an order off the shelves. We make each order fresh for you. Be assured that your products are not 10 working days old when you get your order. They are shipped shortly after they are made to get you the best quality, preservative free products we can make. The added security has not affected shipment times to any large degree. We are continually working on reducing order turn around time but sales volumes continue to outpace the measures we can put in place. We are currently looking at putting on a larger second shift to help. In the meantime, we encourage customers to plan for this especially as the holiday season approaches. We will be posting " order before " deadlines on our website in the next couple of weeks. If you ever have any questions or problems with your order, please contact us at customercare@... or through our tollfree number 1-. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 27, 2001 Report Share Posted October 27, 2001 No problem. Starting the diet has been a bit confusing & I just placed my first 2 mail orders on-line last week. So I'm just getting to know the process & was checking. I'll allow for time for re-orders that way. Thanks, Michele Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 27, 2001 Report Share Posted October 27, 2001 No problem. Starting the diet has been a bit confusing & I just placed my first 2 mail orders on-line last week. So I'm just getting to know the process & was checking. I'll allow for time for re-orders that way. Thanks, Michele Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 10, 2001 Report Share Posted November 10, 2001 >I had placed a pretty large order (my 1st) with Kinnickinnick last week & it >hasn't arrived yet. I'm just wondering if this is normal turn around or >perhaps it's just slower these days? Miss Robens came in so quickly I'm >beginning to wonder about my Kinnickinnick order. > >Thanks! >Michele Dear ALL< IT IS WORTH THE WAIT NO MATTER HOW LONG! Their stuff is really good and the company is so terrific. Just after the 911 thing, they called to say my order would be delayed. When it arrived it was the wrong thing, they said " Keep it and enjoy! " and also took the time to go through every thing with me to check for MILK, some had it so I gave that stuff away, to keep my boys safe! " They overnighted me the correct order! They didn't need to go to all that trouble, but I so appreciated it! They are not only good tasting and SAFE FOOD, but I enjoy supporting a company that honestly has customer service in mind. I refer them to people all the time! THANKS AGAIN< KINNICKINNICK FOODS!!!!!!! Laurie Renke Quote Link to comment Share on other sites More sharing options...
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