Guest guest Posted August 22, 2006 Report Share Posted August 22, 2006 Once again I do apologize for being a bit " off " today but sometimes preserving the integrity of SCD can be frustrating. I replied to Kraft's unsatisfactory response below as follows: " I identified the items of interest as packaged shredded cheeses such as Swiss or Cheddar. I will not buy a product just to get the UPC from it if I cannot eat it.. I will share your reluctance to disclose to my Internet support group and REPEAT, it is not only gluten I am concerned about. For the last time do your shredded packaged cheeses contain ingredients to prevent caking or clumping? > > Thank you for taking the time to visit us at > www.kraft.com/responsibility and I apologize for your disappointing > experience. We try our best to respond to each consumer as thoroughly > and as quickly as possible. I will be sure to share your comments and > concerns with the appropriate department. > > Unfortunately we are unable to provide the exact amount or percentages > of ingredients in our products. This information is proprietary. > However, the ingredients are listed in order of their predominance, by > weight, in the product. > > I understand that knowing what ingredients are in the food products > you eat directly affect how you practice your dietary lifestyle, and > Kraft Foods does all that it can to assist its consumers in making > educated food decisions. As you can imagine our products change > frequently, and maintaining a list of products for specific dietary > practices would be virtually impossible. > > In regard to gluten, as you probably saw while surfing our site, we > manufacture a variety of products. In your email, you didn't share > the name of the product. We'd like to be able to appropriately > respond, but without additional information this is very difficult. > We'd appreciate receiving another e-mail from you with the following > information: > > Product UPC (Universal Product Code) > > Your experience is important to us and by taking the time to send me > this information I'll be better able to help you. > > Thank you and I look forward to hearing from you again soon! > > Kim Mc > Assoc Director, GCR Consumer Services > > ~~TLXEA_13786592~~N > > Carol F. Celiac, MCS, Latex Allergy, EMS SCD 6 years Quote Link to comment Share on other sites More sharing options...
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