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documentation of repositioning

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Good morning!

I got received a phone call from a young mother with a six month old child with

neck tightness and plagiocephaly including some facial asymmetry. She is

" struggling " with her insurance company to provide coverage.

She has just been asked to provide documentation that she has tried 6 months of

repositioning.

Has any of you had this experience with your insurance provider?

If you did, what did they accept as documentation?

Thanks in advance.

Best regards,

/*******

M. , Ph.D.

http://www.Plagiocephaly.Info/kmkelly/

Associate Research Scientist

University of Iowa College of Public Health

telephone: 319.335.4755

******/

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