Re: Odd experience with CT

[Guest guest]

& Kathy,

It seems from your posts over the last few weeks/months that you are unhappy

with CT. I suggest you either contact the corporate office in Arizona and make

your complaint or seek out another provider. Cranial Technologies provides an

amazing product and treatment to children who are alifcted with this condition.

If your child does not need treatment, they will not waste time or resources on

him. There are hundreds of children who do need this treatement and can't

afford it or are not geographically available to CT. If your son's condition

has been treated, and CT has reviewed your case and determined no treatment is

needed, move on and live your life with your son.

Amy

Mother to - DOC Band Grad (8/2005) and Emma (currently in treatment)

> > >

> > > All,

> > >

> > > [This is , Kathy's husband]

> > >

> > > After thinking about it more, we're starting to wonder about what

> > exactly

> > > happened with CT. We took our son there for an evaluation, they did

> > > the eval, said they would make a band, and started the insurance check &

> > > pre-approval process. Then after the insurance came back saying they

> > > wouldn't cover it (not a surprise) CT started saying that they

> > couldn't make

> > > a band for him. It was odd, their insurance co-ordinator sounded

> > surprised

> > > that I wanted to pursue it after the insurance denied it, and said I

> > had to

> > > get approval from the office manager. I talked to her, told her that

> > we'd

> > > be happy to pay for it out of pocket, and made it clear that we

> > didn't have

> > > unrealistic expectations.

> > >

> > > So, my question is, why were they checking with insurance if they

> > actually

> > > couldn't do a band? Shouldn't they determine that first? Would they have

> > > made a band if insurance had approved? The people who did the final

> > > determination never even saw in person, just his photographs and

> > > caliper measurements. I offered to pay for a real scan to double

> > check, but

> > > they said it wouldn't make any difference.

> > >

> > > - (father of , 17mo)

> > >

> >

> >

>