Guest guest Posted October 23, 2009 Report Share Posted October 23, 2009 All,[This is , Kathy's husband]After thinking about it more, we're starting to wonder about what exactly happened with CT. We took our son there for an evaluation, they did the eval, said they would make a band, and started the insurance check & pre-approval process. Then after the insurance came back saying they wouldn't cover it (not a surprise) CT started saying that they couldn't make a band for him. It was odd, their insurance co-ordinator sounded surprised that I wanted to pursue it after the insurance denied it, and said I had to get approval from the office manager. I talked to her, told her that we'd be happy to pay for it out of pocket, and made it clear that we didn't have unrealistic expectations. So, my question is, why were they checking with insurance if they actually couldn't do a band? Shouldn't they determine that first? Would they have made a band if insurance had approved? The people who did the final determination never even saw in person, just his photographs and caliper measurements. I offered to pay for a real scan to double check, but they said it wouldn't make any difference. - (father of , 17mo) Quote Link to comment Share on other sites More sharing options...
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