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That's more like it [WAS: Crappy STARband...]

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On Friday, I got a phone call from the O & P re-scheduling Clara's

fitting for tomorrow, pending an anticipated shipment from

Orthomerica (who called to notify them). I wish I could tell you

which email got the result -- the ones posted here, or the one sent

to Orthomerica asking for oversight. I did receive a professional

reply to the latter with some assurances about the work on their end,

but none related to turnaround. Hopefully this concludes my thread

about a STARband casting error, on a positive note.

--

Thad Launderville

Montpelier, VT

Clara age 19 months, on hiatus after 2.5 months in poorly-fitting

STARband

On Nov 4, 2009, at 3:20 PM, Molly Foley wrote:

> Per Orthomerica:

>> Once Orthomerica receives the cast impression or scan, the

>> STARband will be shipped to the orthotist within 5 working days.

>> Ideally, your child will be fit with an Orthomerica cranial

>> remolding orthosis within 14 days of the casting/scanning date to

>> assure proper fit and function.

>

> You should definitely talk to Orthomerica and/or your orthotist

> about getting the band within 14 days. After 14 days chances are

> the band isn't going to fit well because of the two weeks of growth

> that has occured.

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