Guest guest Posted November 10, 2000 Report Share Posted November 10, 2000 Fellow MGB Pre-ops, I am more of a lurker, mostly due to the fact that my time is limited and I need to learn all I can by reading other's posts...which doesn't leave alot of time for responding. I am the office manager for a large dental office of about 20 employees and 3 doctors. My office is one that offers a unique service that very few other's offer. We are excellent at what we do, we hire only the best, most experienced people to help us, because that's how we stay at the top and can continue to offer something you can't get just anywhere. When we are short staffed, it sometimes takes time to find someone qualified to fill a position. We can't always predict when we are going to suddenly grow and need additional help. Patients sometimes have to wait to see us, we don't like for that to happen. But we also don't want to add staff that are not the best qualified to meet their needs. I say this because I really think that this is the situation with Dr R and Barbara. He is the only one offering this service. I'm sure he does not want any of us to wait anymore than we want to wait. I'm also sure that he and Barbara are probably entirely exhausted. Do I want to have my surgery yesterday? Of course. But I've been in Barbara's shoes many times. You can only do so much! And as for Dr R... he is the only one that can perform this surgery now, so you have a few choices... either wait or find someone else. I plan to wait. I don't think that making derogatory (sp?) remarks about their not getting back with us is going to help. As far as I can tell, everyone's impatience just keeps making the list of things needed in the packet longer and longer. So, I think we are only hurting ourselves to constantly post about them not doing things on " our " schedule. These two people are no doubt running themselves ragged.... I think we should give them a break!!!!! Maybe that way, they won't keep adding onto packet requirements to keep from being bombarded with more packets! (and phone calls, and posts and e-mails and.......) Ft Wayne, IN Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 10, 2000 Report Share Posted November 10, 2000 , I agree. I had been wondering if that's why things were being added to our packets. Honestly, if people will just wait, it will probably help them to get approved even sooner. It takes up Dr. R and Barbara's time answering the phone and replying to " when am I going to be approved e-mails. " I plan on taking your advise, Jenn. I think it good advise. Bells Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 10, 2000 Report Share Posted November 10, 2000 It's not just good advice, it's excellent advise! I know I've been there.... LOL Trudy post-op 11/3/00 " feeling great! " Re: Re: JUST MY OPINION , I agree. I had been wondering if that's why things were being added to our packets. Honestly, if people will just wait, it will probably help them to get approved even sooner. It takes up Dr. R and Barbara's time answering the phone and replying to " when am I going to be approved e-mails. " I plan on taking your advise, Jenn. I think it good advise. Bells Quote Link to comment Share on other sites More sharing options...
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