Re: Sorry I took so long - Shelby

October 28, 2000

Hey, I have Cigna but it does state in my policy that they cover it as long

as it is medically necessary. Does anyone have this in their cigna policies,

are they more apt to approve with this or do they still give you the run

around and then deny you. I sent my insurance papers in about a week and a

half ago and still haven't heard anything so I called, they said they have

no record of anythig yet. anyone who has been approved or denied with them

with this tpe of policy could you email me and give me your experience?

thank you-- Krista

>

>Subject: Sorry I took so long - Shelby

>Date: Fri, 27 Oct 2000 17:22:33 -0000

>

>Shelby,

>

>Sorry I took so long to answer your post. You asked me about a week

>ago which Cigna I have. Somehow I thought I had answered it and then

>realized I didn't think I did. It is Cigna POS. I am in the process

>of writing an explanation of why I feel I have been wrongly denied by

>Cigna. I am filing a formal complaint against them with the Indiana

>Insurance Commission.

>

>I also hope you do not have the problems I have had. My suggestion

>to you is to document every time you talk to someone at Cigna, no

>matter who it is. Get their name, department , phone number with

>extension if they have one. Briefly write down what you conversation

>with them was about.

>

>If your Cigna is anything like mine was you will get the run around

>big time. They tried to be very intimidating toward me. Good luck

>and if there is anything I can do let me know. Please let me know

>where you are at in the procedure and with Cigna.

>

>Bonded by our experience, strength and hope

>

>Rhonda

>

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