Sorry I took so long - Shelby

[Guest guest]

Shelby,

Sorry I took so long to answer your post. You asked me about a week

ago which Cigna I have. Somehow I thought I had answered it and then

realized I didn't think I did. It is Cigna POS. I am in the process

of writing an explanation of why I feel I have been wrongly denied by

Cigna. I am filing a formal complaint against them with the Indiana

Insurance Commission.

I also hope you do not have the problems I have had. My suggestion

to you is to document every time you talk to someone at Cigna, no

matter who it is. Get their name, department , phone number with

extension if they have one. Briefly write down what you conversation

with them was about.

If your Cigna is anything like mine was you will get the run around

big time. They tried to be very intimidating toward me. Good luck

and if there is anything I can do let me know. Please let me know

where you are at in the procedure and with Cigna.

Bonded by our experience, strength and hope

Rhonda