Re: Has anyone ever negotiated a better price on a 2nd band with CT?

[Guest guest]

Yes, we got our 2nd band for free. For us the argument was that the first was

not fully effective because it was not hitting the holding points correctly. For

weeks I'd been telling the tech I thought there was a problem and that she

should not continue to shave out foam when the baby had not grown into the

existing space. So, when she supposedly outgrew the band in about 9 weeks, we

had a photo study done. At first the tech reviewed it with us and said how she

saw all this great improvement that we did not see. She said she couldn't see or

feel the place where I said the baby was growing up out the top of the band.

Then a week later someone else called us, said tat the orthotist back in the

home office had reviewed the photos and felt there was a problem, and they

wanted to offer to reband her for free.

I know everyone loves CT here, but the problem is that you do not get proper

digital scans or see a real orthotist the way you do with starband. That means

the tech just says what they think and no matter how honest they are, they

expect things to go a certain way and tend to just follow their script.

I think DOC bands work great for 6-8 weeks and people get really excited about

early results. After that they are too thin and don't have the holding power to

really reshape the head. That seems to me like you get half the results for

twice the price.

I'd push for a new band if you baby didn't fully grow into the new shape of the

old one.

Good luck,

ED

>

> Hello all-

>

> I am wondering if anyone has ever successfully negotiated a better price on a

2nd band from CT before.

>

> My son was banded at 3 months because the technician felt that his tort. was

to severe for repositioning.(it was) She was very optomistic about treatment

because of his age and said that once he was done, even if he laid on that side

still, it would not shift back.

>

> At that time, I was told that treatment should be 10-12 weeks and that a 2nd

helmet usually only occurs 15% of the time. Again, totally optomistic. Our

insurance is not covering any portion of the DOC band but we went ahead

immediately because it seemed the best option.

>

> Well, at his 5 week adjustment, we were told that he would outgrow his helmet

in 3 weeks and that they recommended another. WHAT??? That was never even a

scenario that played out in my head.

> After leaving extremely upset, my husband and I decided to wait and see what 3

weeks could do. That is a lot of time considering they only thought it would

take 12 weeks total.

>

> Fastforward 2 weeks and the tech said that he actually made such good

improvement that they would not push us to continue treatment but it was an

option. I was fairly happy with the results although not " perfect " .

>

> To my horror, after just a couple days, my sons ears seemed to shift right

back to where they were at 3 months.???!!!

>

> Maybe his ears would not have shifted back if he were still being treated up

until he was 6 months like we expected. With better information, we could have

waited a bit longer to start treatment so that there would not have been so much

head growth.?

>

> I am calling CT this week to get evaluated again and I'm looking for any

advice. I really fee that we should not have to pay for the 2nd helmet since we

were given such bad information in the first place.

>

> Thank you!

>

>

[Guest guest]

Thank you for your input.

We go today to have more pictures and measurements.

They aren't going to do the DSi (which is a way better image.)

They are "positive" his head did not go back to the way it was.

I hope they prove me wrong!