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Seam in back of DOC band

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Wondering if anybody else had problems with the seam in the back of the docband?

Owen's helmet which he has had for almost a month now has a very prominent seam

in the back. It seams to be getting more prominent as more foam is shaved off.

He gets a red spot at the seam and now his hair is completely rubbed off there.

I didn't think the red spot was from the seam at first but definitely think it

is now. Has anybody else had this problem? Worried he may get a ridge where

the seam is. Can they smooth out the seam a little? When I asked the CT people

they said they never have had kids have an issue at the seam and didn't seem

concerned, but it is getting worse.

Thanks,

Jen

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