Guest guest Posted February 14, 2011 Report Share Posted February 14, 2011 Our son has been in the STARband helmet two weeks on Wednesday. I'm getting VERY frustrated and I need some input. The first day we received the helmet, I didn't think it fit correctly. I mentioned it and they said, " It will slide a little until your son has more 'contact' points. " I thought this sounded strange but I'm trusting them...I don't know what is/isn't supposed to happen. About 4 days into wearing the helmet, I called and explained that it was sliding over our sons eyes. They told me to come in and they put a " bumper " in the front to prevent sliding. Today was our " almost " 2 week check-up and the helmet is still sliding up/down and right/left. The orthotist said he " fixed " it...I left and now I still see it sliding!!! Can someone with experience please tell me what to do?? I've already called and I'm going back today after our son get's up from his nap. I'm just really frustrated and I feel like I'm going in circles. Is this normal or is the helmet improperly made? THANK YOU! ~ Quote Link to comment Share on other sites More sharing options...
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