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STARband is sliding all over the place...help!

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Our son has been in the STARband helmet two weeks on Wednesday. I'm getting

VERY frustrated and I need some input. The first day we received the helmet, I

didn't think it fit correctly. I mentioned it and they said, " It will slide a

little until your son has more 'contact' points. "

I thought this sounded strange but I'm trusting them...I don't know what

is/isn't supposed to happen. About 4 days into wearing the helmet, I called and

explained that it was sliding over our sons eyes. They told me to come in and

they put a " bumper " in the front to prevent sliding. Today was our " almost " 2

week check-up and the helmet is still sliding up/down and right/left. The

orthotist said he " fixed " it...I left and now I still see it sliding!!!

Can someone with experience please tell me what to do?? I've already called and

I'm going back today after our son get's up from his nap. I'm just really

frustrated and I feel like I'm going in circles. Is this normal or is the

helmet improperly made?

THANK YOU!

~

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