New to group - need help fighting insurance!

[Guest guest]

Hello everyone!

My name is and my husband and I live in the south Florida area. We

adopted our son from Taiwan in April (he was 6 months old at the time) and when

we saw him for the first time, we noticed the right back side of his head was

severely flat. Upon recommendation of our pediatrician, she sent us to a ped.

plastic surgeon who recommended we begin helmet therapy as soon as

possible...Ethan was 7 months at the time of his consultation.

We were told that Ethan was a big baby (9 lbs at birth) and suffered a hernia in

his neck at birth as well. This probably contributed to the flatness, along with

laying a lot in his crib at the orphanage.

I am in the beginning stages of trying to get our insurance to cover at least

some of the expense of the helmet, if not all. We have Neighborhood Health

Partnership (which is not United Health) and I have been shut down immediately

over the phone by several representatives. No " orthotics " are covered under our

plan. But, I've got to atleast try!

I honestly have no idea where to begin and am feeling so frustrated. Thankfully,

Ethan is a champ and doing great with the helmet. I am just so overwhelmed with

starting this battle and am hoping someone can point me in the right direction.

Our dr. office has provided us with the head scans, a letter from the dr, and

the bills that we have paid for the Star Band.''

Any help would be greatly appreciated!

Thanks,