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Our son Connor was fitted for a Hanger helmet 7 weeks ago and we have felt like

it doesn't fit right since day one. We have been back to the orthotist on five

occasions. Three were for scheduled visits and two were because we felt like

the helmet was pushing to hard on this ears and eye. Every time we visit she

tells us that the helmet is right, but that it is rotating and she just has to

add another pad to stop the rotation. There are now 4 locations that have pads

in this helmet and we are concerned that it is not working correctly.

The most frustrating part is that she is the only person to talk to and she

keeps saying that it is not pushing on his eye or ears, when we can clearly see

that it is. I have attached pictures to find out if anyone agrees or disagrees

with us. I don't know if we need to go to a new facility or just trust this

person. She says that she is the number 2 person in all of Hanger to do the

volume of helmets that she does. Also now it looks like the front pad is

pushing in on his eye and he is getting a bulge over his left ear. You can see

in the pictures that it is the left eye that is getting pulled on.

Any help or advice would be appreciated.

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