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Can someone explain SSI to me?

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I recently contacted local attorney that specializes in helping clients get SSI.

I had several questions about how they award it, who gets it, what it takes to

get it, can you work, etc. The nice lady on the phone asked if he had been in

spec ed, and he was for 12 years. And IQ, yes below their " benchmark " line, she

was really friendly, said someone would call to set up appt. Yeah, I thought I'd

get questions answered. No, they called two days later to reject my case. WHAT

CASE! She had next to no information on son, I gave her so specifics except

above. I was NEVER told any determination would be made based on conversation

with " receptionist. " So how do I proceed?

sue in TN

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