Rainbow Franchisees Prepare for Water Damage Restoration Work As Texas Flood Damage Nears $1 Billion

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Tuesday July 9, 5:23 pm Eastern Time

Press Release

SOURCE: Dwyer Group

Rainbow Franchisees Prepare for Water Damage Restoration Work As Texas Flood

Damage Nears $1 Billion

WACO, Texas--(BUSINESS WIRE)--July 9, 2002--With damages nearing $1 billion

in Texas after more than 30 inches of rain have flooded the area, Rainbow

International® Carpet Care and Restoration Specialist franchises are gearing

up for the massive cleanup calls.

Franchise owners in Abilene, San and Brownwood are already packing

equipment and answering calls. The American Red Cross estimates that 48,000

houses have already been affected in the Abilene and San areas

alone.

" We are tackling the clean up effort in every area that we can reach, " said

Bethea, president of Rainbow International. " In other areas, the

problem is waiting for flood waters to recede so we can get in and assess

the damage. "

Todd Simms, a Rainbow franchise owner in Abilene, has been so busy that he

called Rainbow franchise owners in Lubbock and Graham, Texas, to help

service his calls. Rainbow locations in Waco and Wichita Falls have also

been asked to be available for back up service if needed.

Thirteen counties in Texas have been designated federal disaster areas, and

Governor Rick has asked that 17 more counties be added to the list.

" When FEMA designates a federal disaster area, we can help a lot more people

who don't have flood insurance, " Bethea said.

Rainbow International's clean up effort is centered on making sure that

structures are thoroughly dry, eliminating the risk of future problems such

as mold. Rainbow International provides training for its franchisees and

their technicians through the Institute of Inspection & Restoration

Certification (IICRC). The IICRC training is respected nationwide as some of

the best restoration training in the industry, Bethea said.

When searching for a water damage restoration company, Rainbow International

advises consumers to look for the following:

1. Companies that are certified in IICRC water damage restoration.

2. Technicians who are familiar with IICRC S500, the industry standards for

drying out structures.

3. Companies that are properly equipped with airmovers, dehumidifiers and

moisture detecting equipment.

4. Companies that understand the differences in types of water damage,

especially in the case of flood waters, which usually

require removal and replacement of materials due to unknown contents of the

water.

To locate the nearest Rainbow International, call 1-877-51-RAINBOW.

About Rainbow International:

Since 1981, Rainbow International® Carpet Care & Restoration Specialist has

become a leading world chain of carpet care and restoration services ranging

from carpet cleaning, repair and dyeing, deodorization and comprehensive

water, smoke and fire damage restoration and cleanup. Rainbow International

has more than 300 U.S. locations and over 100 international locations. It is

a subsidiary of The Dwyer Group, Inc. (Nasdaq:DWYR - News), one of the

world's largest franchise holding companies in the residential and

commercial service business. For further information or to find the location

nearest you, visit www.rainbowintl.com.

About The Dwyer Group

The Dwyer Group Inc., based in Waco, Texas, is a franchise holding company

with six subsidiary and one affiliate franchisor corporations. Each

franchisor corporation is the world headquarters office for a different

service-based brand name franchise and they are: Aire Serv® Heating & Air

Conditioning, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter®

(Drain Doctor® in the UK), Rainbow International® Carpet Care and

Restoration Specialist and an associate company, DreamMaker Bath & Kitchen

by Worldwide®. These concepts offer a broad base of residential and

commercial services. The Dwyer Group, Inc. supports the combined franchisees

which number over 900 in the United States and nearly 400 franchisees in 24

other countries.

Contact:

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