The Hornbach Story

[Guest guest]

I work as electrician (electromechanical to be more specific), but I am also a

passionate furniture creator, so as I this January was in vacation (off from

work)decided it's time and do have spare time that I can use to build up my

kitchen's furniture. So as I had the money went the building materials

supermarket the wood department for the melamine chipboard and used the same

supermarket for the metallic components in the furniture. But as I worked whit 2

different colors of melamine chipboard, while I was working they run out of one

of the colors, leaving me waiting for 2 weeks so the supermarket will bring the

next stock.

During this period of time, of course I was nervous, cause I had the desire

finishing up whit the furniture, I had the kitchen all a mess, whit only half

furniture, and all of this situation made me daily going to the store daily,

constantly arguing whit employees and managers as well. Doing it daily it was

soon that the manager came to me and saying: " OK, my employees did it, so I will

penalize all them for that. Does it satisfy you ? "

In that very instant I looked around me to the employees and saw a tremendous

fear in their eyes and felt their fear in my heart. It was like I was doing it

to me. I was the same whit them. In that moment had the same fear. It all

happened in a blink of an eye. Time was extending for me. I heard the Holy

Mother who is the protector of my kitchen and have the icon there saying: " What

are you doing whit the money that I gave you ? " (having the meaning: using for

yourself or to hurt my people ?)

Then I said to the manager: " No, all those people are working so hard and came to

work even on Sundays so there is no way we can penalize them. I won't let you do

it. I understand it is wrong what I did, extending my anger to you and your

subordinates. They came here and work for a tinny salary and if you take a bit

out of that, what will then be left for them ? They will work for nothing. "

And so, from that second I wait patiently at home so the wood chipboard will

came to the shop.

Yesterday I went there knowing I came to the end of materials supply. Yesterday

I bought a box of chocolates, went there, to the managers and asked them that

every employee will be served whit by them in my behalf, and I went to every of

them asking for apologize.

Today I went there for the last details, and also cause the assistant manager

asked to know me personally. But I also had an open letter to the employees

thanking them for helping me whit the finest details of furniture creating, to

thank them for helping me sharing out of their experience this way involving

into my furniture plans, asking for their promotion. This time I was caring one

of the best Belgian chocolate box. I asked the their assistant manager to go and

serve everyone of them whit chocolates in my behalf. As I was looking to them

and they were looking to my eyes whit joy and gratitude, I was feeling their

inner happiness and joy, and felt that they were happy. And I saw the difference

between the days I was arguing whit them for not having the melamine chipboard,

and today when I had their assistant manager serve them whit chocolates and

thank them in my behalf. They were happy for even having their manager to serve

them whit chocolate, cause I never know how often is doing it.

Words could never hold my satisfaction for having them all so happy today. I

staid there no more than it was necessary to take my materials, but looking into

their eyes I was seeing they look me whit gratitude and was feeling the joy they

had in their hearts: I was the crazy, problem client that changed into good,

being one of them, to be their brother.

The Hornbach story teaches me that no matter how much money you will have into

your pocket, you must hurt none bu gesture or attitude as I was definitely doing

if the Holy Mother would not intervene.

[Guest guest]

Wonderful Story and so very true..we forget that it is not about just me..everything you do affects others.

Your story is inspiring.

Namaste

----- Original Message -----

From: Vasile

Sent: Sunday, January 31, 2010 5:45 PM

Subject: [] The Hornbach Story

I work as electrician (electromechanical to be more specific), but I am also a passionate furniture creator, so as I this January was in vacation (off from work)decided it's time and do have spare time that I can use to build up my kitchen's furniture. So as I had the money went the building materials supermarket the wood department for the melamine chipboard and used the same supermarket for the metallic components in the furniture. But as I worked whit 2 different colors of melamine chipboard, while I was working they run out of one of the colors, leaving me waiting for 2 weeks so the supermarket will bring the next stock. During this period of time, of course I was nervous, cause I had the desire finishing up whit the furniture, I had the kitchen all a mess, whit only half furniture, and all of this situation made me daily going to the store daily, constantly arguing whit employees and managers as well. Doing it daily it was soon that the manager came to me and saying: "OK, my employees did it, so I will penalize all them for that. Does it satisfy you ?" In that very instant I looked around me to the employees and saw a tremendous fear in their eyes and felt their fear in my heart. It was like I was doing it to me. I was the same whit them. In that moment had the same fear. It all happened in a blink of an eye. Time was extending for me. I heard the Holy Mother who is the protector of my kitchen and have the icon there saying:"What are you doing whit the money that I gave you ?" (having the meaning: using for yourself or to hurt my people ?)Then I said to the manager:"No, all those people are working so hard and came to work even on Sundays so there is no way we can penalize them. I won't let you do it. I understand it is wrong what I did, extending my anger to you and your subordinates. They came here and work for a tinny salary and if you take a bit out of that, what will then be left for them ? They will work for nothing."And so, from that second I wait patiently at home so the wood chipboard will came to the shop.Yesterday I went there knowing I came to the end of materials supply. Yesterday I bought a box of chocolates, went there, to the managers and asked them that every employee will be served whit by them in my behalf, and I went to every of them asking for apologize. Today I went there for the last details, and also cause the assistant manager asked to know me personally. But I also had an open letter to the employees thanking them for helping me whit the finest details of furniture creating, to thank them for helping me sharing out of their experience this way involving into my furniture plans, asking for their promotion. This time I was caring one of the best Belgian chocolate box. I asked the their assistant manager to go and serve everyone of them whit chocolates in my behalf. As I was looking to them and they were looking to my eyes whit joy and gratitude, I was feeling their inner happiness and joy, and felt that they were happy. And I saw the difference between the days I was arguing whit them for not having the melamine chipboard, and today when I had their assistant manager serve them whit chocolates and thank them in my behalf. They were happy for even having their manager to serve them whit chocolate, cause I never know how often is doing it.Words could never hold my satisfaction for having them all so happy today. I staid there no more than it was necessary to take my materials, but looking into their eyes I was seeing they look me whit gratitude and was feeling the joy they had in their hearts: I was the crazy, problem client that changed into good, being one of them, to be their brother.The Hornbach story teaches me that no matter how much money you will have into your pocket, you must hurt none bu gesture or attitude as I was definitely doing if the Holy Mother would not intervene.