Re: Great news from Hey's office

[Guest guest]

Camille,

See, good things do happen, and remember that my experience with doctors, most of them really get the frustrations with insurance, and most of them really aren't in the business of only generating money, they want to help, and given the opportunity, most will. Moments like this does really give you faith in mankind!

Also my best suggestion with dealing with anyone who helps you out in the office, send them a little card and thank them for the extra mile they went for you, they truly don't get enough thanks, and get more than their fair share of bitching( usually about policies they have no control over), so send a card, say thanks, and the next time you need help with anything you will truly have a friend in your corner. You get more with honey, has always worked for me!

Colorado Springs

[ ] FYI: new info. on Dr.Hey's insurance policy> > > Hi, it's Camille. I received a letter today from The Hey Clinic > stating that they no longer accept my insurance: Medicare/Humana > Gold. It was stated that this was due to "them" not paying for > claims. The options listed were: a. continue seeing him w/ a 25% > discount; b. consider another insurance plan; c. seek continued > treatment w/ another Dr. who accepts Humana Gold.> > I am not bad-mouthing Dr. Hey. I'm simply giving the info. I > received today. Actually, it's not his fault that my insurance > hasn't followed w/ what it promised me, which was providing coverage > for any in-network provider, no matter what state I went to. When I > had the revision surgery back in April of this year, he was "in-> network". Also my Psychiatrist stopped accepting Medicare as well > for the same reason. Fortunately, she's still willing to see me as > an "Indigent case", which is only $70 for a minimum of one visit a > yr. It took me so long to find her (awesome doctor), that I drive 2 > hrs. to see her once/yr. The other visits are via phone. I'm very > grateful for her, given my long hx of clinical > depression/hospitalizations with a multitude of different "Shrinks". > (Sorry, I got off the subject).> > So, I've got a call into their Billing Dept., who promises a return > call w/in 24hrs. This is of particular concern to me since I'm > scheduled for my 6 mo./only follow-up since surgery. (At 3 mos., I > mailed a copy of current x-rays, which looked "okay" via his P.A.). > > So, when I find out an estimate of what my bill for the f-up will be, > then I will decide whether or not to make the 7 hour drive or not. I > can't imagine "not going" as I've been patiently waiting for this > appt. to see how I am healing.> > I will post again w/ more info/estimate for those who are interested.> > Thank you Group for being here,> camille>

[Guest guest]

Camille,

Wonderful news. I wonder why they had to put you through that in the

first place? Couldnt they have made that decision when they saw the

change in carriers? I would guess they could see that you were a 6

month post-op patient and thus unlikely to be a big " loss " for the

surgeon?

No one likes the business side of medicine...but a little common sense

would be nice!

Take Care, Cam

[Guest guest]

-Well, I'm not sure about that either. I just know it was a big scare

for me. As it turns out, they told me over the phone it would be $80-

$90, which was great. In actuality, the " new to me " check out girl,

said, " that'll be a $30 co-pay, Miss Hardin. " What an even nicer

surprise.......how little faith we have at times.

The injustice lies in Medicare's private pay for fee programs simply

not paying the medical field. They draw it out until the docs'

finally give up and decide the efforts' simply not worth it. It

would piss me off too if I were a doc. So, God bless all the docs

that keep accepting the long awaited small amount they finally do get.

camille

-- In , " cammaltby " <cammaltby@...>

wrote:

>

> Camille,

>

> Wonderful news. I wonder why they had to put you through that in

the

> first place? Couldnt they have made that decision when they saw the

> change in carriers? I would guess they could see that you were a 6

> month post-op patient and thus unlikely to be a big " loss " for the

> surgeon?

>

> No one likes the business side of medicine...but a little common

sense

> would be nice!

>

> Take Care, Cam

>