My airport wheelchair ride update

[Guest guest]

I decided to follow my sister's advice & go to San Francisco Airport's website &

file a formal complaint. I have received a response to my complaint in less

than 48 hours asking for further details so an investigation can be launched. I

don't really expect that anything will come of it for me personally, but I do

expect that this may cause future disabled travelers to get better treatment. I

urge any other members who may go through my horrible experience to do the same

& report this abuse to the proper authorities. Sincerely......Kathy